Frequently Asked Questions

Yes. Pure Defiance personal training is suitable for complete beginners as well as experienced gym-goers. Your sessions are adapted to your current ability, confidence, training history and goals.

Personal training is delivered at the locations currently listed on the Pure Defiance Personal Training page. Your training location and any access requirements will be confirmed before your first session.

Current prices and available session packages are shown on the Personal Training page. Pure Defiance offers different options so you can choose the level of coaching that best fits your goals and schedule.

This depends on the training location. Any venue access or membership requirements will be made clear before you book.

We start by discussing your goals, training experience, lifestyle and any relevant health information. New clients must complete the required health screening before taking part in training.

Please provide as much notice as possible. The cancellation terms that apply to your coaching package will be explained when you begin and are also covered by the relevant Pure Defiance terms.

Online coaching gives you a personalised training structure with ongoing professional guidance and accountability. Your coaching is built around your goals, lifestyle, training experience, schedule and available equipment.

Yes. Your programme is built specifically around you rather than using a generic template. It can also be adjusted as your progress, goals or circumstances change.

Nutrition guidance is available as part of the coaching service. The approach can include calories, macros, food tracking, meal structure and sustainable habits depending on what is appropriate for your goal.

Online coaching includes structured weekly check-ins. These are used to review your progress, identify problems, answer questions and make adjustments when needed.

Yes. Ongoing message support is available between scheduled check-ins, with phone or video support used where appropriate to your coaching service.

No. A gym gives us the widest range of programming options, but coaching can also be structured around home training, running or the equipment you have available.

Yes. Online coaching has a three-month minimum commitment. This gives enough time to establish the programme, build consistency, review progress and make meaningful adjustments rather than chasing short-term fixes.

Yes. Sessions are designed so exercises can be adapted to different fitness levels. Let the coach know if you are new to training or need an alternative exercise.

Standard Bootcamp sessions are £10 per person. If a first-timer or promotional offer is available, the applicable price and conditions will be shown when booking.

Yes. Places are limited, so advance booking is recommended. It also allows us to manage equipment, capacity and the session safely.

Wear suitable training clothing and footwear, bring water and bring a mat when requested in your booking information. Aim to arrive around 5–10 minutes before the session begins.

Outdoor sessions may continue in suitable conditions, including light rain. Safety comes first, so a session may be changed or cancelled if conditions become unsafe. Booked participants will be contacted where possible.

Please tell the coach before taking part. Depending on the issue, an exercise may be modified or you may be asked to obtain clearance from a qualified healthcare professional.

There is no single perfect number. Your training frequency should reflect your goals, experience, recovery and schedule. Consistency with a realistic programme matters more than trying to train every day.

Not necessarily. Calorie tracking can be useful for some people and goals, but it is only one tool. Portion awareness, meal structure and consistent habits can also be effective.

Your protein needs depend on factors including body size, activity level and goal. Coaching clients can be given a practical target based on their individual circumstances.

Nutrition support is tailored to the service and stays within the coach's professional scope. Depending on your needs, this may include calories, macros, food tracking, meal structure, recipes and practical habit guidance.

It can be possible, particularly for beginners or people returning to structured training. The most appropriate approach depends on your starting point, training history and priorities.

No. Supplements are there to complement your diet and lifestyle, not replace them. Products such as protein powder or creatine can be useful and convenient in the right circumstances.

Delivery time depends on the product, supplier and delivery method. The relevant information will be shown during checkout or provided with your order.

Yes. Different products may be fulfilled separately, so an order containing multiple product types can arrive in more than one parcel.

Eligible items can be returned in accordance with the Pure Defiance Returns & Refunds Policy and your statutory rights. Some products may have additional conditions once opened or used.

Contact Pure Defiance with your order details and, where relevant, clear photographs of the issue. We will review what has happened and advise you on the next step.

Use the Contact page on the website. If your enquiry relates to an order, booking or account, include the relevant details so we can help you more efficiently.

The payment methods currently available to you are displayed at checkout when you purchase a product or service online.

Use the forgotten-password option on the customer login page and follow the instructions sent to the email address registered to your account.

Your personal information is handled in accordance with the Pure Defiance Privacy Policy and applicable data-protection requirements.

Get in touch. The FAQ is intentionally focused on the questions people ask most often, so if you need something more specific we are happy to help directly.